Support

Need help with Still Ahead? Here are answers to common questions about your account, timelines, and shared moments.

Getting Started

Still Ahead gives you a private place to record important moments in your life. Add a date, description, photo, or other detail to build your timeline over time. Your content remains private unless you choose to share or connect it with someone else.

Accounts and Sign-In

Make sure you sign in using the same method and account you originally used. If sign-in is not working, check your internet connection, close and reopen the App, and confirm that your sign-in provider is available.

Timelines and Shared Moments

A shared moment connects an event with another person. Check the people and sharing choices shown in the App before sending an invitation or making a change. Only include information about another person when you have their permission to do so.

Deleting Your Account

You can delete your account directly from within the App. Account deletion removes your account and associated information in accordance with our Privacy Policy. If you cannot access the deletion option, contact us for help.

Troubleshooting

• Check that you are using the latest available version of Still Ahead
• Confirm your device has an active internet connection
• Close and reopen the App, then try the action again
• Confirm that you are signed in with the correct account

Contact Support

If you still need help, email [email protected]. Include a short description of the issue, your device type, and the App version if available. Please do not send passwords or other sensitive information.